ENVISIONING A BRIGHTER, HEALTHIER FUTURE

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Fusion Universal Healthcare

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Membership Terms of Service

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Effective date: September 3, 2026

 

We encourage you to read this document to understand the terms, policies, and more that apply to you when you use the Fusion Universal Healthcare Inc. ("FUH") app, mobile application ("FUH App"), websites www.FusionUniversalHealthcare.com (the "Website"), products, or services (collectively, the "FUH Solution"), including how we process personal information, personal health information and how you can update and manage that information.

Welcome and thank you for enrolling to use our FUH Solution!

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In accordance with the below Membership Terms of Service (the "Terms"), FUH is pleased to offer you the ability to interact with other medical professionals (including physicians) in certain jurisdictions online via a Web/Mobile App-based version of the FUH Solution. Users of the FUH Solution are considered members and are either clinicians or consultants and referred to below as "you", "your", or "yours". (NTD: could we include “Patients and Patients Representative” or should we create an independent “Terms of Service” for non-medical?)

 

For the purposes of these Terms:

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"clinicians" are medical professionals treating patients with the assistance of the FUH Solution and agreed to the terms of service of the FUH Solution;

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"consultants" are medical specialists who have signed up for and agreed to the terms of service of the FUH Solution;

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"patients" are individual persons who are patients of the clinicians and are assessed or assisted by one or more consultants through the FUH Solution;

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“personal representative” means a person who is legally authorized to act on behalf of a patient in matters concerning the patient’s healthcare in the appliable jurisdiction, particularly when the patient is unable or legally not permitted to make certain decisions or exercise certain rights for themselves. A personal representative may include without limitation: (i) a parent or legal guardian, (ii) a person appointed with a power of attorney for healthcare, or (iii) a court-appointed guardian or substitute decision maker;

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"privacy laws" means, collectively, the applicable Canadian federal, provincial or territorial privacy and personal information protection legislation such as the federal Personal Information Protection and Electronic Documents Act , S.C. 2000, c. 5 (Canada), the Privacy Act, R.S.C. 1985, c. P-21, the Health Information Act, R.S.A. 2000, c. H-5 (Alberta), the Personal Information Protection Act, S.B.C. 2003, c. 63 (British Columbia), the Freedom of Information and Protection of Privacy Act,

R.S.B.C. 1996, c. 165 (British Columbia), the E-Health (Personal Information Access and Protection of Privacy) Act, S.B.C. 2008, c. 38 (British Columbia), the Personal Health Information Act,

C.C.S.M. c. P33.5 (Manitoba), the Personal Health Information Privacy act Access Act, S.N.B. 2009, c. P-7.05 (New Brunswick), the Personal Health Information Act, S.N.L. 2008, c.7.01 (Newfoundland & Labrador), the Personal Health Information Act, S.N.S. 2010, c. 41 (Nova Scotia), the Personal Health Information Protection Act, 2004, 2024, S.O. 2004, c. 3, Sch. A (Ontario), the Health Information Act, R.S.P.E.I. 1988, c. H-1.41 (Prince Edward Island), An Act respecting the sharing of certain health information, CQLR c P-9.000 as amended by Bill 64 (Quebec), An Act respecting the protection of personal information in the private sector, CQLR, c.P- 39.1 , as amended by Bill 64 (Quebec), An Act respecting access to documents held by public bodies and the Protection of personal information, CQLR c. A-2, as amended by Bill 64 (Quebec), The Health Information Protection Act, S.S. 1999, c. H-0.021 (Saskatchewan), Health Information Act S.N.W.T. 2014, c. 2 Access to Information and Protection of Privacy Act , S.N.W.T. (Nu) 1994, c. 20 (Nunavut), and the Health Information Privacy and Management Act, S.Y. 2013, c. 1 (Yukon), as may be enacted or amended, superseded or replaced from time to time, that is applicable to either providing or receiving services through the FUH Solution in the province or territory where such services are rendered.

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The FUH Solution (including the Website and the FUH App) is subject to compliance with these Terms. Please read the following information carefully before using the Website or requesting to sign up for the FUH Solution. To request an account, read and complete this form, indicating you have read, understood, and agreed to these Terms and our Privacy Policy.

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BY USING EITHER THE WEBSITE OR THE FUH APP, YOU ACCEPT AND AGREE TO OUR

TERMS, as well as our PRIVACY POLICY, and other terms, agreements, statements of rights, consent forms, and policies referred to herein. If you do not agree with either these Terms or our Privacy Policy, you may not access or otherwise use the FUH Solution (including the Website).

 

​Update To These Membership Terms of Service

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The FUH Solution is owned and operated by FUH and its affiliates. Our FUH Solutions is continually under development and changes to the Website or FUH App may be made at any time. We reserve the right to revise or remove any part of these Terms in our sole discretion at any time and without prior notice to you, except where legally required. Thus, you should visit this page periodically for changes. Any changes to these Terms are effective upon posting to the Website, unless otherwise specified. If you disagree with these Terms, your sole remedy is to discontinue your use of the Website and FUH App. Your continued use after a change has been posted constitutes your acceptance of the changes.

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Services & Information

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FUH does not engage in the practice of medicine and FUH does not itself give any medical advice to you or anyone. We do offer telehealth communication services enabling clinicians to engage with independent consultants to obtain special and specific medical and healthcare advice in respect of a patient. Such consultants are solely responsible for the quality and appropriateness of the care and advice they render to the clinicians. No consultants or clinicians are not employed by FUH. The clinicians are responsible for assessing the advice and information provided by the consultant and determining what is any part of the advice to administer for the patient.

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FUH does not practice medicine or any other licensed profession and does not interfere with the practice of medicine or any other licensed profession practiced by either a clinician or a consultant, each of whom is responsible for his or her services and compliance with the requirements applicable to his or her profession and license. Neither FUH nor any third parties who promote the FUH Solution or provide you with a link to the any of our services shall be liable for any professional advice you obtain from either the consultant or the clinician via the FUH Solution.

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While we work with the consultants for provision of certain virtual care services, not all of our Users receive such services. Dial 911 if you or your patient are in an emergency life-threatening situation or need emergency medical attention. General health information that may be contained on our Website is not a substitute for professional health care.

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FUH does not represent or guarantee that it will have any specific types of consultants or that there will consultants available to clinicians at any specific time. FUH does not represent to any consultant that there will be clinicians needing his or her medical expertise. The FUH Solution is a product/service that simply augments and enhances the connectivity capabilities of medical practitioners who choose to activate and maintain an Account (later defined) with FUH. FUH will not be liable for any claims or damages if a clinician cannot find or reach a consultant who has the necessary medical expertise.

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FUH is not a data custodian of personal health information ("PHI"), FUH only facilitates the transfer of PHI between the data custodians using the FUH Solution, being the clinician and the consultants. The PHI we receive or obtain through your use of the FUH Solution may be subject to different provincial and federal privacy laws. Descriptions in the Terms and our Privacy Policy regarding any collection, use and disclosure of PHI may be subject to or further restricted by the requirements of these privacy laws. In addition, where FUH transfers, maintains, uses and discloses any PHI, which is personally identifiable health information protected by any privacy laws, we may be and likely are subject to certain agreements, including with clinicians and consultants. In those cases, transfer or maintenance of PHI will be in accordance with such agreements, where and as applicable. As such, references below to privacy laws, PHI, and related terms are provided for informational purposes.

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Patient privacy is important to us. If you are a clinician or a consultant, you must use any PHI obtained through the FUH Solution or in respect of any FUH services only to provide health care services and in accordance with the privacy laws and any rules and regulations of any governing body applicable to both the clinicians and the consultants. Users are to take precautions to maintain patients' confidential PHI. PHI shared and transmitted through the FUH Solution between professionals is to be kept in strict confidence. Other than information needed by the medical payment processors, FUH will not deliberately disclose any information regarding you or the patient to any unaffiliated third party unless the information is required to be disclosed by law.

 

FUH.concierge

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FUH.concierge provides clinicians and consultants with enhanced support services utilizing artificial intelligence and other technology and techniques. These Services include but are not limited to: voice recording and translation, dictation, AI-generated notes, SOAP note creation, electronic billing, suggestive test, suggestive differential diagnosis with links to supporting evidence and medical literature citations and an expanding list (collectively, the “FUH.concierge Services”).

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By using the FUH.concierge Services, you expressly acknowledge and agree that: (i) the FUH.concierge Services are assistive tools only and are not a substitute for medical or professional judgment; (ii) FUH.concierge Services may contain errors, omissions, inaccuracies, or misinterpretations of spoken content; (iii) you are solely responsible for reviewing, verifying, correcting, and approving all FUH.concierge Services before such notes form part of any patient's medical records; (iv) you are solely responsible for reviewing and verifying all information collected from a patient or such patient’s personal representative; (v) no FUH.concierge Services content shall be incorporated into a patient's medical records without your prior review and express approval; (vi) you shall not rely solely on FUH.concierge Services without conducting a thorough and independent review of their accuracy and completeness; (vii) you remain fully responsible for ensuring that all medical records, including any content derived from FUH.concierge Services, comply with all applicable privacy laws, professional standards, and regulatory requirements; (viii) the use of FUH.concierge Services does not diminish or transfer your professional obligations regarding the accuracy, completeness, and confidentiality of patient medical records; and (ix) you are solely responsible for ensuring all information (including, without limitation, any ICD (International Classification of Diseases) code and billing code) provided to the applicable provincial or territorial health ministries or billing agent is true and accurate. You acknowledge that it is your sole responsibility to ensure that all documentation and information generated through the FUH.concierge Services are forthwith reviewed, corrected as necessary, and properly saved into your own electronic medical record system.

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To the extent permitted under applicable law, FUH expressly disclaims all liability for any errors, omissions, inaccuracies, or deficiencies that occur as part of the FUH.concierge Services. FUH shall not be responsible or liable for: (a) any mistakes, errors, or inaccuracies in FUH.concierge Services, transcriptions, or documentation; (b) any reliance placed by you or any third party on FUH.concierge Services content without proper review and verification; (c) any consequences arising from your failure to review, correct, or verify FUH.concierge Services before incorporating them into patient medical records; (d) any breach of professional standards, regulatory requirements, or privacy laws resulting from the use of AI-generated content; (e) any harm, loss, or damage to patients, clinicians, consultants, or third parties arising from errors or omissions in FUH.concierge Services, (f) any incorrect or incomplete information provided to any provincial or territorial health ministries or billing agent; and (g) any claims, damages, losses, costs, or expenses arising directly or indirectly from the use of, reliance upon, or incorporation of FUH.concierge Services content into medical records or clinical decision-making. Under no circumstances, including but not limited to negligence, shall FUH or any of its affiliates be liable for any compensatory, punitive, special, or consequential damages that result from errors or omissions in FUH.concierge Services or from the use of, or inability to use, the FUH.concierge Services, even if FUH or an authorized representative has been advised of the possibility of such damages. You acknowledge and agree that FUH provides the FUH.concierge Services on an “as is” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or accuracy of FUH.concierge Services content.

 

You agree to indemnify, defend, and hold FUH and its affiliates and their directors, officers, employees, agents, and contractors harmless from and against any and all claims, damages, losses, costs (including without limitation reasonable legal fees), or other expenses that arise directly or indirectly out of or from: (A) your use of the FUH.concierge Services; (B) your failure to properly review, verify, or correct FUH.concierge Services; (C) your incorporation of unverified or inaccurate FUH.concierge Services content into patient medical records; and (D) any breach of your professional obligations or applicable laws arising from the use of FUH.concierge Services.

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By using the FUH.concierge Services, you consent to the processing of spoken content through artificial intelligence systems for the purpose of generating transcribed notes. You represent and warrant that you have obtained all necessary consents and authorizations from patients, personal representatives and other parties to record and process consultations through FUH.concierge Services in accordance with all applicable privacy laws.

 

Transfer of Medical Record Data

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The FUH Solution will provide the technology for indirectly enhancing a patient's health care through easily connecting clinicians with consultants if the clinician desires to seek another medical professional's advice or assistance. The patient's PHI that is transferred between the clinician and a consultant as part of the FUH Solution is subject to privacy laws of the jurisdiction of the patient, as well as the privacy laws of the jurisdictions of the clinician and consultant may apply. Disclosure of information is at the discretion of the individual health care provider(s). However, health care provider(s) are obligated to maintain and update the patient's electronic record (including any PHI) within a reasonable time frame. Each consultant and/or clinician who uses the FUH Solution is responsible for ensuring his or her conduct and actions are in compliance with all applicable privacy laws, as well as ensuring that the conduct and action of such health care provider's staff are also in compliance with all applicable privacy laws.

 

Medical Record Data

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The Canadian Medical Association affirms that medical records are confidential documents (including PHI). Although the records are the property of the physician, the health care institution, the clinician and/or the consultant that compiled them, patients have a right to examine their records and to obtain a copy of the information contained in them. Each clinician and consultant should provide an explanation of the medical record to the patient when requested to do so. These records may include information on advice obtained through the use of the FUH Solution via the FUH App, phone, Website or any other medium. Unless the law requires otherwise, or if the maintenance of confidentiality would result in a significant risk of substantial harm to others or the patient if the patient information is incompetent, patient authorization is necessary for the disclosure of information contained in medical records to third parties.

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All messages that are sent or received within the FUH Solution that happens to contain medical information are subject to all provincial and federal privacy laws governing the security and confidentiality of medical records.

Each clinician and consultant are solely responsible for ensuring any and all PHI created or shared through the FUH Solution is forthwith downloaded, copied or saved into their own electronic medical record system ("EMR System"). You acknowledge and agree that the FUH Solution is not an EMR System. Each medical practitioner is responsible for complying with all laws and regulations relating to EMR Systems and the transfer of PHI into and out of the FUH Solution.

 

Communication

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Short Message Services or SMS

FUH or its affiliates may contact you by short message service ("SMS") text message from time to time regarding your Account (defined below) or the services offered by the FUH Solution, service announcements, privacy notices, administrative messages, and other communications about the services ("SMS Communications"). These SMS Communications are considered part of the services offered by FUH and your Account. SMS Communications may include reminders about scheduled sessions, missing session or patient information.

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By agreeing to these Terms and providing your telephone number to us or our affiliates, you: (i) consent to receive SMS Communications from or on behalf of us or any of its affiliates at the telephone number you provide; and (ii) acknowledge and agree that your information may be processed in accordance with, and you are to be bound by, our Privacy Policy.

 

You can stop receiving SMS Communications from us at any time by texting "STOP" to the number from which you receive the SMS Communications. Alternatively, if you are registered, you may click here fusionuniversalhealthcare.com to contact support or submit a message through the "chat" experience once logged in. You may also email our support centre (support@fu.healthcare) to request a stop to SMS communications. After this, you will no longer receive SMS Communications from us.

 

Other Communications

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You agree that we may send to you additional communications through electronic means including, but not limited to, (1) by email, using the address that you provided to us during registration of your Account, (2) push notifications on your tablet or mobile device, or (3) by posting communications on the website (collectively, "Communications"). In some cases we may contact you by telephone. If you do not wish to be contacted by telephone you may send an email request to support@fu.healthcare or submit a request via the application (e.g., using the chat service, or via an open case).

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The delivery of any SMS or other Communications from us is effective when sent by us, regardless of whether you read the SMS or other Communication. You can withdraw your consent to receive Communications by deactivating your Account, or as otherwise specified and provided.

 

You acknowledge that text messages and emails are not always secure and there is a risk that such messages and emails will be intercepted because they travel over networks that we do not control. As such, we cannot guarantee the security or confidentiality of messages sent by text messages or email. By providing us with your cell phone number and email address, you agree that we may communicate with you by text message and email, despite these risks.

 

User Accounts

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You are not obligated to register with FUH to simply review the Website. However, in order to become a member and access services in the FUH Solution you must register on the Website or through a link provided by FUH to you directly. When you register on the Website or through a link provided, you are required to create an account ("Account") by entering your name, medical credentials, email address, telephone number, password and certain other information collected by FUH (collectively "Account Information").

 

In order to use the FUH Solution, you must create an Account and agree to these Terms. In order to create an Account, you must be of the legal age to enter into a contract (i.e. be 18 in most provinces, and territories) as well as meet certain professional credentials. If you do not meet the requirements, you will not be able to create an Account for the FUH Solution or if the credentials cannot be verified by FUH within a reasonable amount of time, your Account will be locked and shut down and your membership revoked. You agree that the Account Information (whether uploaded to the Website or through any link) will be true, accurate, current, and complete. If your information changes or you discover wrong information was provided, it is solely your responsibility to promptly contact FUH and/or amend your Account Information through the Website or FUH App. You may not transfer or share your Account password with anyone or create more than one Account.

 

You are responsible for maintaining the confidentiality of your Account password and for all activities that occur under your Account. You are further responsible for any breaches of law (including any privacy laws) if you share your Account or Account password. You also agree to promptly notify us of any unauthorized use of your username, password, or any other breach of security that you become aware of involving or relating to the FUH Solution by contacting us using the below contact information. We reserve the right to take any and all action, as it deems necessary or reasonable, regarding the security of the FUH Solution, any PHI, and your Account Information.

 

In no event and under no circumstances shall we be held liable to you for any liabilities or damages (direct or third party) resulting from or arising out of your use of the FUH Solution, your use of the Account Information, your release of the Account Information to a third party, or you being shut of your Account for if FUH cannot verify your credentials (at any point). You may not use anyone else's account at any time.

 

FUH reserves the right to revoke Account access and FUH Solution access to anyone, at any time, for any reason. You acknowledge that FUH shall never be liable for any liabilities or damages (direct or third party) resulting from revoked access to your Account. You acknowledge that it is your responsibility to immediately update your EMR System with any PHI or other information created or transferred through the FUH Solution. FUH will never be liable for any situation whereby PHI cannot be accessed through the FUH Solution or your omission to update and maintain your EMR System.

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Applicable Use

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In your use of our Website, the FUH App or any other services offered as part of the FUH Solution, you agree not to:

• Send or otherwise transmit to or through the FUH Solution any unlawful, infringing, harmful, harassing, defamatory, threatening, hateful or otherwise objectionable material of any kind, any material that can cause harm or delay to the Website, the FUH App or computers of any kind, and any unsolicited advertising, solicitation or promotional materials;

• Misrepresent your identity, affiliation or your professional qualifications in any way;

• Restrict or inhibit any person from using the Website or FUH App, disclose personal information (including any PHI) obtained from or collect information about users of the FUH Solution;

• Reverse engineer, disassemble or decompile any section or technology which is part of the FUH Solution, or attempt to do any of the foregoing;

• Gain unauthorized access to the Websites, the FUH App or any other service offered by the FUH Solution, to other users' accounts, names, personally identifiable information or other information, or to other computers or websites connected or linked to the FUH Solution;

• Launch or use any automated system, including without limitation, "robots," "spiders," or "offline readers," that access the whole or any part of the FUH Solution in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser;  

• Send or otherwise transmit to or through the any part of the FUH Solution chain letters, unsolicited messages, so-called "spamming" or "phishing" messages, or messages marketing or advertising goods and services;

• Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment;

• Violate any applicable laws or regulations or these Terms or the Privacy Policy;

• Use abusive, harassing, or threatening language or make abusive, harassing, bullying, or threatening communications toward any staff member, any physician, or any other user of the FUH Solution;

• Create a hostile environment for any staff member, any clinician, any consultant, or any other user of the FUH Solution based on such person's race, age, national origin, disability, gender, or reassignment thereof, religion or belief, sex, sexual orientation, marriage/partnership status, or pregnancy/maternity.

• Alter or modify any part of the materials or FUH Solution; or

• Assist or permit any persons in engaging in any of the activities described above.

 

Any of the foregoing may result in actions including but not limited to termination of your access to the FUH Solution and to your Account.

 

In your use of our Website, the FUH App or any other services offered as part of the FUH Solution, you further agree:

•  to have obtained and continue to maintain your certification with the applicable governing body(ies) for your profession (e.g. if you are a doctor – your certification from the Royal College of Physicians and Surgeons of Canada and hold your license with the applicable provincial regulatory college (e.g., College of Physicians and Surgeons of British Columbia)

• to provide your medical assistance and advice to patients in compliance with applicable laws (including privacy laws), clinical best practices, practice policies and standards, and internal guidance; and to carry no less than the minimum amounts of professional liability insurance required by your professions' governing body(ies) (e.g. if you are a doctor - each of (i) the Canadian Medical Protection Association, (ii) the Royal College of Physicians and Surgeons of Canada, and (iii) your applicable provincial regulatory college).

• A breach of any of the forgoing may result in actions including but not limited to termination of your access to the FUH Solution and to your Account.

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Fees & Purchase Terms

The services provided by the FUH Solution are associated with fees that are spelled out in further details in the agreement you sign directly with FUH and in the FUH Remittance Procedures. You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If requested by FUH, by providing FUH with your credit card number, or pre-authorized debit account and associated payment information, you agree that we are authorized to immediately invoice your account for all fees and charges due and payable to us hereunder and that no additional notice or consent is required.

We reserve the right to modify or implement a new pricing structure at any time prior to billing you for payments due pursuant to these Terms.

FUH Remittance Procedures

Each clinician and consultant are required to sign an assignment agreement ("Assignment Agreement") in respect of FUH remitting for eligible consultations which take place through the FUH Solution. FUH and/or its affiliates will engage medical payment processors in the applicable jurisdiction to process any medical consultation fees payable by the applicable provincial or territorial health insurance plans/providers as further detailed in the FUH Remittance Procedures. FUH shall have the right to remit any and all medical consultation fees in respect of both urgent and scheduled consultations. FUH may, in its sole discretion, assist either a consultant or clinician with fees related to potential follow up consultations or services providers as set out in the FUH Remittance Procedures.

FUH is only responsible for the payment of a medical consultation fee following its actual receipt of such amount from the applicable provincial or territorial health insurance plans/providers. Furthermore, FUH has the right to first deduct its transaction fee from the amount of the medical consultation fee before remitting the balance to the medical practitioner in accordance with the FUH Remittance Procedures.

You acknowledge and agree that FUH is not responsible for gathering the patient information that is required to process a fee payment. FUH shall not be responsible for any denied payments from payees (including without limitation provincial or territorial health insurance plans/providers) for claims submitted with incomplete or incorrect patient information or for any fees related to consultation services that are not covered, denied or limited by the applicable provincial or territorial health insurance plans/providers. clinician and consultant are responsible for ensuring that FUH has been provided with the correct and required patient information. Each clinician and consultant are responsible for understanding the coverage and requirements of coverage for any jurisdiction's provincial or territorial health insurance plans.

The FUH Solution provides an efficient, secure and easy to use platform for clinicians and consultants who become FUH members to connect. When a consultant provides advice in a session to a clinician (Scheduled or Urgent) through the FUH Solution, you hereby authorize FUH to curate all the session information and to process the provincial remittance billing for the consultant in accordance with the FUH Remittance Procedures and any Assignment Agreement. FUH's goal is to take administrative activities from the consultant and enable the consultant to support more medical consultation sessions and increase his/her billings. 

You hereby acknowledge and agree the relationship between FUH and yourself shall not be construed so as to create any partnership, joint venture or employment type relationship between you and FUH. You are solely responsible for the payment of any taxes (including, without limitation, any income taxes) on the full amount of the medical consultation fee.

The contents of the FUH App, the Website and any other part of the FUH Solution, such as text, publications, newsletters, articles, HTML code, JavaScript/CSS code, software, graphics, images, sounds, music, videos, audiovisual combinations, patents, interactive features, any trademarks, service marks and logos contained therein and any other materials you may view on, access through, or contribute to the selection and arrangement of information (specifically excluding any patient's medical records) (collectively, the "Materials"), are protected by copyright and other intellectual property laws under both Canadian and foreign laws. The copyright, patent rights, trademark rights and all other ancillary copyrights in the FUH Solution remain the sole property of FUH. Unauthorized use of the Materials may violate copyright, trademark, patent, and other laws. Your use of the FUH Solution does not grant to your ownership of any content, code, data or materials you may access on or through the FUH Solution. You agree not to circumvent, disable, or otherwise interfere with security related features of the FUH Solution or features that prevent or restrict use or copying of any Materials or content.

 

License

You are granted a limited license to use the FUH Solution in accordance with these Terms. Any unauthorized sharing of information is prohibited. All rights not expressly granted herein are reserved. None of the documents or content within the FUH Solution may be otherwise reproduced, re-published, re-disseminated or otherwise provided in any manner or form without the prior written consent of FUH, which consent may be unreasonably withheld. You may not sell or modify the whole or any part of the FUH Solution or reproduce, display, publicly perform, distribute, or otherwise use of the whole or any part of the FUH Solution in any way that is unauthorized by FUH. The use of the FUH Solution on any other website or application for any purpose is prohibited.

If you violate any of these Terms, your permission to use the FUH Solution automatically terminates, and you must immediately relinquish your Account. FUH's rights under these Terms are in addition to any other right which may be contained in any other agreement you have entered into with FUH.

 

Security & Encrypted Communication

The FUH App uses the modern encryption methods of Secure Sockets Layer (SSL) & AES-256 bit encryption in the transfer and storage of any user data. This FUH Solution uses encryption software, and FUH has implemented reasonable and appropriate security measures to protect your information. When using the application in a non-secure setting such as home or personal office, information will be transmitted over an Internet medium that is beyond the control of FUH and its contractors. You are responsible for ensuring that the computer and mobile phone system(s) you use to access FUH App has the appropriate security controls enabled

Links to Other Sites

As you view the Website or the FUH App, you may see links to third-party websites. These links are for convenience only. If you use these links, you will leave the FUH Solution. Certain of these linked websites may make use of FUH's proprietary intellectual property rights (such as copyrights, trademarks, service marks, logos, and trade names) under license from us. We are not responsible for the availability or content of these other websites or for any viruses or other damaging elements encountered in linking to a third-party website. In addition, providing links to these websites should not be interpreted as endorsement or approval by us of the organizations sponsoring such third-party websites or their products or services. These Terms do not apply to any other websites. 

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Third Party Interactions

Your interactions with entities or individuals found on or through the FUH Solution or the services provided through the FUH Solution, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such entities or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third party. You are solely responsible for, and will exercise caution, discretion, common sense, and judgment in, using the FUH Solution and disclosing personal information.

You agree that FUH shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between you and any third party, you understand and agree that we are under no obligation to become involved.

Reporting Security

Ensuring the security and integrity of the FUH Solution is critical to the service we provide our customers. We are committed to providing a secure product and appreciate help from the community in responsibly identifying ways for us to improve FUH.

Mobile Device Platform

In addition to viewing the application from your computer or laptop, you can also access it via a mobile device such as an iPhone or Android (more specifically referred to as the FUH App). You will be able to communicate with clinicians and consultants via video, text, or email. If you select to use the FUH Solution via a mobile device, or any other media, it is subject to these Terms.

Disclaimer

The materials in the FUH Solution are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, FUH disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected or that the FUH Solution or the server that makes it available are free of viruses or other harmful components. We do not make any representations or warranties regarding the use or the results of the use of the materials in the FUH Solution in terms of their correctness, accuracy, reliability or otherwise. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation of Liability

To the extent permitted under applicable law, under no circumstances, including, but not limited to, negligence, shall FUH or any of its affiliates be liable for any compensatory, punitive, special or consequential damages that result from the use of, or the inability to use, the FUH Solution or the Materials on it, even if we or an authorized representative of us has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above exclusion may not apply to you.

 

Indemnity

You agree to indemnify, defend and hold FUH and its affiliates and their directors, officers, employees, agents and contractors harmless from and against any and all claims, damages, losses, costs (including without limitation reasonable attorneys' fees) or other expenses that arise directly or indirectly out of or from (i) your breach of any provision of these Terms, or (ii) your activities in connection with the FUH Solution.

Other

By choosing to visit the FUH Solution or otherwise provide information to FUH, you agree that any dispute over your use of the FUH Solution or these Terms will be governed by the laws of the Province of Ontario and the applicable federal laws of Canada. You also consent to the adjudication of any disputes arising in connection with our FUH Solution in the provincial and federal courts located in Toronto, Ontario. You also agree to attempt to mediate any such dispute and to abide by all limitations of liability contained herein.

 

If any provision of these Terms is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

 

Contact Us

 

If you have questions or concerns about these Terms, or would like to report a violation, see the below contact options:
 

You may contact us by mail at:
Fusion Universal Healthcare Inc. 229 Yonge Street, Suite 400 Toronto, ON M5B 1N9

 

Attn:

 

You may email us at support@fu.healthcare

 

-Fusion Universal Healthcare

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